Below are access links to the SalesForce Customer Support Portal.
https://na4.salesforce.com/secur/login_portal.jsp?orgId=00D300000000GP1&portalId=06060000000D3hp
https://docs.google.com/document/pub?id=1KKaY4T0VHjLpGHvVQkBl2ZDab5_3vfdz5sdCgmGJA9Y
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