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Related Products

Cross-Selling and Up-Selling is used to sell additional merchandise for a product that is either a related product, or higher priced version of the product being viewed. 

 

A Cross-Sell is a product relating to the product a customer added to their shopping cart.

 

An Up-Sell is typically a higher priced product relating to the product  a customer is viewing; perhaps a more expensive version or model. For example, a two-burner Weber Grill may Up-Sell the three-burner version, a higher priced product.

 

Setup Cross-Sells

The Cross-Sells section enables adding, removing and re-ordering product Cross-Sells. Follow the steps below to setup or edit a Cross-Sell product.

 

Step

Action

1

From the Product Manager screen, click on the Cross-Sells & Up-Sells link.

  menu_-_sells.png

2

From the Add a Cross-Sell section, enter the Product ID or Part Number. 

CS-ID.png

For help searching for the desired product, click icon-mag_glass.png to access the Product Picker.

3

Enter the search parameters, then click Search. In the Search Results, click the Product Name, to enter the Product ID in the Product ID field.

  picker_search.png

4

Click Add Cross-Sell. The Cross-Sell is added and displays in the Current Cross-Sells section. Repeat these steps for all Cross-Sells to be added.

CS-listings.png

5

Click theicon-checkbox.png icon to remove a product from the Cross-Sell list.

6

You can reorder the display sequence of Cross-Sell products. Update the Order number sequence next to each Cross-Sell and click the Re-order Cross-sells button. 

 CS-reorder.png

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Note: The lower the number, the earlier the Cross-Sell displays. Typically, Cross-Sells are displayed from left to right, then top to bottom.

 

 

Setup Up-Sells

The Up-Sells section enables adding, removing and re-ordering product Cross-Sells. Follow the steps below to setup or edit a Cross-Sell product.

 

Step

Action

1

From the Product Manager screen, click on the Cross-Sells & Up-Sells link.

  menu_-_sells.png

2

From the Add a Up-Sell section, enter the Product ID or Part Number.  

US-ID.png

For help searching for the desired product, click icon-mag_glass.png to access the Product Picker.

3

Enter the search parameters, then click Search. In the Search Results, click the Product Name, to enter the Product ID in the Product ID field.

  picker_search.png

4

Click Add Up-Sell. The Up-Sell is added and displays in the Current Up-Sells section. Repeat these steps for all Up-Sells to be added.
US-add.png

5

Click theicon-checkbox.png icon to remove a product from the Cross-Sell list.

6

You can reorder the display sequence of Up-Sell products. Update the Order number sequence next to each Up-Sell and click the Re-order Up-sells button.  

  US-reorder.png

notes.gif

Note: The lower the number, the earlier the Up-Sell displays. Typically, Up-Sells are displayed from left to right, then top to bottom.

 

 

Continue with Sales Channels Attributes

 

 

 

 

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