Website Categories

Website categories are identified during the implementation phase. You can update and manage your categories using the Category Navigation functionality located in the Channels manager.


Path: Back Office > Products > Channel Managers > Website > Category Navigation


 From the Category Navigation you can:





  1. Search for or create a new category.
  2. Review and manage category parent/child relationships.
  3. Navigate through Parent Child list  to select category to view category details.
  4. Review category information from selected option.




Note: website categories are cached at the server level each evening to optimize page load performance. Around 04:00 EST each morning,the cache is cleared and rebuilt on the server.

  • If you want to see changes to categories immediately, you can flush the cache using the following URL: http://www.<clientname>

  • Preview mode of the website template manager does not cache, so it is always up to date and can be used to review category changes as well as changes you may have made to your website templates.


Search Categories

To locate an existing category to review or update, use the Search/New Category box.





Enter the category name (partial names are acceptable) into the Search/New Category field and click Search.



The results are listed in the right frame with the key search word highlighted in red.



Click on the Category Name link that you want to review and the information screen displays.


Category Relationships

When a category is selected, its parent and child relationships display in the Category Nesting and Navigation boxes.





Select a category via search or select from the Current drop-down list under Navigation.



Once a Category is selected, its Parent Category is listed above it and any related Children are listed below. The parenthetical number Cats_-_child_count.png next to the selected category identifies how many children are related to the category.



To update Parent/Child relationships, select the category from the Current drop-down list.



In the Parent list, click on all categories (use <Ctrl> key to select multiple options) that are to be a parent to the selected Current category.



In the Children list, click on all categories (use <Ctrl> key to select multiple options) that are to be a child to the selected Current category.



Click the Set button to save the relationships.

notes.gif  Note: Once the relationships are set, to change them, you need to reselect each category again.


The new parents and children are listed above and below the selected Category.




Create New Category

New categories can be added from the Search/New Category box.





Enter a name for the new category and click the New Category button.



Enter the attributes for the new category in each box as described below.


Category Name - The category name.

Status - The category status. If the status is Active, the category is displayed on the website. If the status is  Inactive, the category is disabled and does not display on the website.

Note: The category name, displayed just above the Category Information section, is Green when the status is Active and Red when the status is Inactive.

Position - Only used for 1st level categories, this is the position of the category as it displayed in the category navigation section, located on the left-hand side of your website.

Thumbnail - The category thumbnail image path. This is only required if the current category is a child of a website category. For example, a thumbnail image of the Senior/Adult category is displayed on the Aluminum Bats category page. This is because the Senior/Adult category is a child of the Aluminum Bats category.

Note: The value stored should be the relative path of the image. For example, if the image URL is, then the relative image path is "images/senior_adult.gif".

Description - Used for internal informational purposes and not displayed on your website, this is a general category description.

Header Title - The category header title. This is displayed at the top of the category page, just below the main website header and just above the Header HTML, explained below.

Header HTML - The category header HTML. This is displayed just below the Header Title, explained above, and can include HTML.

META Information - This is used by search engines for natural search engine placement of your site, which can be very effective in increasing website traffic and subsequently sales.

The following four META attributes are requested:

    • META Title - This populates the META Title tag within the website category page HTML source code.

      Note: Make sure the content specifically describes your product or service, makes proper use of 3 or 4 keywords, and is between 10 and 150 characters long.

    • META Description - This populates the META Description tag on the website product page.

      Note: This text is displayed by some search engines as the description to your site. The description should usually be kept to under or around 150 - 200 characters to ensure that the tag reads well and describes the page accurately.

    • META KeyWords - This populates the META Keywords tag on the website category page.

      Note: These are words you think are relevant to your page - words that if entered into a search engine should return your site. For optimal results we suggest a tag sized between 300 and 500 characters. Note that the keywords should be separated with commas rather than spaces.

    • META Abstract - This populates the META Abstract tag on the website category page.

      Note: The META Abstract tag is very similar to the META Description tag, except its an abstraction or a brief summary of the META Description tag. Generally this text is a one line sentence which gives a general overview of the product. Although search engines do not use this tag as frequently as some others, it is a useful complement to search engines.


Set the website Parents and Children category relationships.


  1. Parents - These categories exist above the current category in the hierarchal navigation.

  2. Children - Also known as a "sub-categories", these are categories that exists below the current category in the hierarchal navigation.

    Note: If the children categories have yet to be created, continue forward and create the children categories. Once created, you can set the parent of the children categories to be the current category

  3. Once finished, click Set.

notes.gifNote: To select or de-select categories, hold down the <Ctrl> key while clicking your left mouse button


Enter the label you want to display in place of the URL path in the web browser and SOI drop-down channel selection.



Enter channel-specific meta data that you want to override the default meta data, which includes the HTML forr: META Title, META Description, and/or META KeyWords .



Ability to have a Category be auto-populated with products based on Best Sellers or Product Attribute.


  • Can have multiple Product Attributes.

  • A single category can use criteria in any of the types at once.


Click on an option to view additional setup information.

Best Sellers

Product Attribute

Product Type Attributes

Merchandise Hierarchy

NOTE: The Auto-Populate functionality is managed by a nightly cron that reviews any criteria set within any of the auto-populate types. This means that if you enter any products manually to the category using the Add Product to Category section cited below, those products will be overwritten each time the cron runs. To view the current list of products for each Auto-Populate Type, select the type and the associated products list in the Category Products box below.


Click Add Products to this Category to add products to the website category.



Add a single product to the category using the Product ID or Part Number. Click on the icon-mag_glass.png  icon to search for a product or enter its Part Number. Click Add Products button once Product Id is listed.


notes.gif Note: By clicking More Info, a new window appears displaying the product configuration and up-sells associated to the product matching the entered Product ID. By clicking Pricing Information from the new window, another new window appears displaying the channels section of the associated product.


The following information is displayed for each category in the Category Products section.


  1. Pos - The sequence by which products are displayed in the website category. The lower the number, the earlier the product is displayed, typically from left to right and top to bottom.

    Note: By updating Pos (position) values with new sequence numbers, and then clicking Reorder Positions, you can re-order the sequence by which products are displayed in the website category.

  2. Label - the name you want displayed for the product selected.

  3. Product - The product name.

    Note: By clicking the Product Name, you are brought to the Channels section of the associated product.

  4. Type - The product type.

  5. Manufacturer - The product manufacturer

  6. Check the Remove box to delete the product from the category.


Repeat the above steps to add additional products to the category.


The product list can be filtered according to the status options in the drop-down list.



When all information is complete, change the status to active to have the new category display on  the website.





Delete a Category

Follow the steps below to remove a category from your site navigation. A deletion rtemoves the category and all reTo delete a cateboxes.





Select the category to be deleted from the Current drop-down list under Navigation.



Click on the Delete this Category link in the Search/New Category box.



Click OK to continue.



Duplicate a Website Category

A website category can be duplicated under Category Navigation. Use the "Duplicate Category" button to copy or clone the existing category under a new ID.




The following details are copied over to duplicate:

  1. All standard and custom information fields
  2. Parent-child relationships
  3. Meta Overrides
  4. Auto Populate criteria
  5. Member Products
NOTE: URL Overrides will NOT be copied in order to avoid data conflicts. The new category is created with a default "Inactive" status




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