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Shipments

The default delivery method is Take Now, however, the following shipment options are available.

 

Ship All Items

If the whole order is to be shipped to a single address, use the Ship All function.

 

Step

Action

1

Select the Ship All button.

ship_all.png

2

The order items are marked with a delivery truck icon and the customer's default shipping address is applied.

ship_all2.png

3

To undo a Ship All delivery method, select the Mixed button and the order will return to the Take Now default delivery method.

 

 

Ship Individual Items

If you want to ship only some of the items, use the arrow  icon_-_arrow.png button to select the Ship Item option. You must be in the Mixed mode to access the Ship Item function.

 

mixed_mode.jpg

 

Step

Action

1

Select the Arrow button for the order item to be shipped.

ship_-icon.png

2

Select the Ship Item option from the list.

ship_item.png

3

The Take Now option is selected by default, review the list of available addresses and select the one to be used for shipping.

ship_item2.png

4

Once the appropriate address is selected, select the Apply button.

ship_item3.png

5

The item to be shipped is marked with a delivery truck icon. To remove the shipping delivery method, go back into the arrow button, select Ship Item and select the Take Now option.

ship_item4.png

 

 

 

Split Item Shipment

If you want to split multiple quantities of a product across multiple shipping addresses, use the arrow  icon_-_arrow.png button to select the Split Item option.

 

Step

Action

1

You must be in the Mixed mode to access this function

mixed_mode.jpg

 

2

You need to first split the quantities of the line item. Select the Arrow button for the order item to be split and select Split Item.

split_item.jpg

 

3

Enter the quantity to be assigned to a shipment. If it isn't an equal split, enter the first value and the system will assign the remaining quantity to the other shipment. Select Update.

split_qty.jpg

 

4

The order item is split with the quantities for each shipment displayed. Select the Arrow button for each line item to assign the correct shipping address for each.

split_qty2.jpg

5

Select the Ship Item option to view available shipping addresses.

ship_item.jpg

6

Select the appropriate address for the current line item(s) and select Apply.

select_address.jpg

7

The delivery truck icon displays on the item. Repeat the above step for any remaining line items that need to be shipped.

select_address2.jpg

8

Once all addresses have been selected, the delivery truck icon displays for each. Select the Checkout button to continue with selecting a shipping method for each item.

select_address4.jpg

9

Select the appropriate shipping method for each shipment.

ship_method.jpg

10

The selected methods display for each shipment. Select the Checkout button to collect payment and to complete the order.

ship_method2.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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