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Suspend-Resume Order

An order can be suspended during a transaction before payment is received. The suspension is assigned an order number that can then be resumed from any POS terminal.  

 

Step

Action

1

Select the Functions button to suspend an order.

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2

Select the Suspend Order option from the menu.

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3

Enter a label for the order that can be referenced later when it is resumed. A logical choice would be the customer's name.

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4

The system confirms the suspension. Select OK.

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5

To resume an order, select the Resume Order option from the Functions menu.

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6

A list of all suspended orders displays. Select the order to be resumed based upon the label assigned to it. If needed, you can filter through the suspensions by entering a product in the Filter Items field.

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7

Once the order is resumed, you can add additional products or continue with the Order Checkout.

 

 

 

 

 

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