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Return Adjustments

Adjustments can be made at the order return level and the unit return level. Note: return adjustments are a permission-based function.

 

Order Level Return Adjustment - TBD

Follow the steps below to make an adjustment on a return at the order level.

 

Step

Action

1

Select the Adjustments button.

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2

 

3

 

 

 

Order Level Return Adjustment

Follow the steps below to make an adjustment on a return at the order level.

 

Step

Action

1

Select theicon_-_arrow.png arrow icon to view the line item options.

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2

Select the Update Unit Refund option.

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3

You can choose to adjust both the item cost and/or the sales tax. Select the button to enter an adjustment.

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4

From the keypad, enter  the amount of the adjustment, whether it is an increase or decrease (+ or -), if it is a dollar or percentage,  and then select Update.

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