Remove Backordered Inventory

Step

Action

1

;anager > Production tab locate the Backorder to be released. Click on the numeric link of the On B/O column to open up Inventory Manager and remove backorder. 

2

The Inventory Manager opens with the Backordered screen.  Click on the X to remove the backorder for that SKU.   

Note:   If the Backordered link does not exist in the SKU header, the Backordered inventory level is 0 (zero) as no backordered inventory currently exists.

3

The following describes the information columns displayed within the SKU Backordered section.

Quantity - The quantity currently on backorder.

Backordered Date - The date on which the inventory was placed on backorder during the order inventory sourcing process.

Order Num - The order from which the inventory was backordered. Note: By clicking the order number, a new window appears displaying the associated order.

Warehouse - The warehouse from which the inventory was backordered.  Only inventory received into this warehouse is assigned to this order when the inventory is received.

Tip: Use the Remove All button to delete all backorders on the SKU.

4

To remove Backordered inventory, enter the new number in the Quantity field. Click on the icon in the Actions column, the entered quantity is then removed from backorder.  If you are removing all quantities from backorder, you can click on the  icon without entering a quantity.

5

The system prompts you to confirm the change. Click the Order Num link to view the associated order and to remove the item from the order.

 Note: If you do not do this, automation will fulfill the backorder again.

6

Go to the Order Items section and locate the item released from backorder. The   icon is active and can be used to remove item from order.

7

Check the Transaction Summary to verify any Balance adjustment that was made and correct it in the Billing section of the order.

8

 If a Purchase Order was created for the Back Order you need to determine if you are going to:

1. Void the PO

2. Receive the item once it arrives

If Option 1, then you need to contact the Vendor to cancel the PO, and then Void the PO in the Back Office. If Option 2, no action is required, receive the item as you normally would and it will be added to your stock inventory.