An order can be suspended during a transaction before payment is received. The suspension is assigned an order number that can then be resumed from any POS terminal.
Step |
Action |
1 |
Select Suspend Order from the Functions button to suspend an order. |
2 |
Enter a label for the order that can be referenced later when it is resumed. A logical choice would be the customer's name. |
3 |
The system confirms the suspension. Select OK. |
4 |
To resume an order, select the Resume Order option from the Functions menu. |
5 |
A list of all suspended orders displays. Select the order to be resumed based upon the label assigned to it. If needed, you can filter through the suspensions by entering a product in the Filter Items field. |
Once the order is resumed, you can add additional products or continue with the Order Checkout. |
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