Cross-Selling and Up-Selling is used to sell additional merchandise for a product that is either a related product, or higher priced version of the product being viewed.
A Cross-Sell is a product relating to the product a customer added to their shopping cart.
Typically the Cross-Sell is an accessory, or a complementary product with similar attributes. For example, a stereo may Cross-Sell a recommended speaker system.
A Cross-Sell is displayed in the shopping cart once a product is added to the order. This is particularly useful on a website or Point of Sale.
An Up-Sell is typically a higher priced product relating to the product a customer is viewing; perhaps a more expensive version or model. For example, a two-burner Weber Grill may Up-Sell the three-burner version, a higher priced product.
An Up-Sell is displayed adjacent to the product on the website product page.
The Cross-Sells section enables adding, removing and re-ordering product Cross-Sells. Follow the steps below to setup or edit a Cross-Sell product.
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Step |
Action |
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1 |
From the Product Manager screen, click on the Cross-Sells & Up-Sells link. |
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2 |
From the Add a Cross-Sell section, enter the Product ID or Part Number.
For help searching for the desired product, click |
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3 |
Enter the search parameters, then click Search. In the Search Results, click the Product Name, to enter the Product ID in the Product ID field. |
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4 |
Click Add Cross-Sell. The Cross-Sell is added and displays in the Current Cross-Sells section. Repeat these steps for all Cross-Sells to be added.
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5 |
Click the |
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6 |
You can reorder the display sequence of Cross-Sell products. Update the Order number sequence next to each Cross-Sell and click the Re-order Cross-sells button. Note: The lower the number, the earlier the Cross-Sell displays. Typically, Cross-Sells are displayed from left to right, then top to bottom . |
The Up-Sells section enables adding, removing and re-ordering product Cross-Sells. Follow the steps below to setup or edit a Cross-Sell product.
|
Step |
Action |
|
1 |
From the Product Manager screen, click on the Cross-Sells & Up-Sells link. |
|
2 |
From the Add a Up-Sell section, enter the Product ID or Part Number.
For help searching for the desired product, click |
|
3 |
Enter the search parameters, then click Search. In the Search Results, click the Product Name, to enter the Product ID in the Product ID field. |
|
4 |
Click Add Up-Sell. The Up-Sell is added and displays in the Current Up-Sells section. Repeat these steps for all Up-Sells to be added.
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5 |
Click the |
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6 |
You can reorder the display sequence of Up-Sell products. Update the Order number sequence next to each Up-Sell and click the Re-order Up-sells button. Note: The lower the number, the earlier the Up-Sell displays. Typically, Up-Sells are displayed from left to right, then top to bottom. |
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to access the Product Picker.
icon to remove a product from the Cross-Sell list.
